TecAlliance releases frequent updates. If the server backend has been updated to a new API protocol but your client is three versions old, the configuration file (which expects older endpoints) will fail to negotiate a handshake.
Windows "User Account Control" (UAC) often blocks TecDoc from reading its own configuration. Right-click the TecDoc shortcut on your desktop. Select > Compatibility . Check the box Run this program as an administrator . loading data failed check the configuration file tecdoc new
Ensure you're running the latest version of TecDoc software. Check the software version and update to the latest version if necessary. TecAlliance releases frequent updates
Temporarily disable your third-party antivirus software or Windows Defender Real-Time Protection. Right-click the TecDoc shortcut on your desktop
Scroll down to find the service associated with your TecDoc version (e.g., , Firebird Server , or SQL Server (TECDOC) ).
This error typically appears when the TecDoc client software cannot read or validate its configuration files, often after a new installation or update.
Additionally, ensure the C:\TECDOC_CD (or your custom data folder) has "Full Control" permissions for "Everyone" or your specific user. 4. Reconfigure the Database Alias